General contact
Questions about Basentra, product direction, launch timing, partnerships or the private beta.
hello@basentra.app
Join betaContact
Reach the right Basentra inbox.
Whether you are joining the beta, asking about product support, or raising a privacy question, the right address helps keep requests clear and practical.
How we route requests
- Beta access and product updates go to the main inbox.
- App help and user feedback go to support.
- Privacy and legal questions stay separated.
Email
Use the right Basentra address.
Basentra is a personal wellbeing product, so clear contact routes matter. Please avoid sending unnecessary sensitive health details by email.
Support
Help with the app, access, bugs, account questions or product feedback.
support@basentra.appPrivacy
Privacy questions, data access, export, deletion and how personal wellbeing data is handled.
privacy@basentra.appLegal
Terms, legal notices and formal product enquiries.
legal@basentra.appBasentra is not for emergencies.
Basentra is not a medical service. If you need urgent help or have a health concern, contact emergency services or a qualified medical professional.